Our Services

Careful with data.
Honest about AI.

Data resilience and AI adoption coaching — both built on the same principle: understand the problem before touching anything.

Data Resilience

Recovery, destruction,
and resale prep.

Three services for the moments when personal data needs to be preserved, protected, or permanently destroyed — with documentation you can rely on.

See data services →

AI Adoption Coaching

Finding where AI
actually helps.

One engagement to cut through the noise — we diagnose where AI moves the needle in your workflow before anyone spends money finding out the hard way.

See AI coaching →

Data Resilience

01

Certified Data
Destruction

When a device contains personal data that shouldn't travel any further — financial records, passwords, medical history, private correspondence — the only responsible path is permanent, documented destruction.

We wipe devices according to established data destruction standards, not a factory reset. That distinction matters. A factory reset leaves data recoverable by anyone with the right tools. Our process doesn't.

  • Hard drives, SSDs, laptops, desktops
  • Phones and tablets (iOS and Android)
  • External drives and USB media
  • Written certificate of destruction provided
  • Device serial numbers logged for your records
Ask about destruction

Why this matters for estates

Factory reset
leaves data recoverable with common tools — not a secure solution for devices leaving the estate.
Our process
overwrites data so that recovery is not possible — and gives you documentation proving it was done.
Paper trail
protects executors, estate sale companies, and the families they serve from liability down the road.

02

Safe Data
Recovery

Families are often surprised by what a loved one's devices contain — decades of photos, financial documents, passwords to accounts that need to be closed, letters they never knew existed.

We recover what matters before a device is wiped, donated, or sold. Everything we find is treated with discretion and returned to you in a format you can actually use — not a hard drive of files you can't navigate.

  • Photos, videos, personal documents
  • Financial records and tax documents
  • Password and account information
  • Recovered to USB, folder, or cloud — your choice
  • Handled with full discretion; nothing is read or retained
Ask about recovery

What we commonly find

Photographs
Family photos spanning decades — often the only copies. Recovered and organized before the device moves on.
Account access
Saved passwords, banking logins, subscription accounts — critical for closing or transferring during estate administration.
Documents
Tax returns, legal files, correspondence — things a family often doesn't know they need until they need them.

03

Resale
Ready

Estate sale companies move a lot of devices. A laptop that looks clean on the outside may still have years of personal data inside. Handing it to a buyer without proper clearing is a liability — for the estate, and for the family.

We prepare devices for resale or donation so they're genuinely safe to pass on. That means full data clearing — not just a reset — plus a clean setup state and documentation that the work was done.

  • Thorough data clearing (beyond factory reset)
  • Clean setup state — ready for a new user
  • Multiple devices handled efficiently for estate sales
  • Documentation provided for each device cleared
  • Protects the estate sale company from downstream liability
Ask about resale prep

Built for estate sale companies

Volume-friendly
We handle batches efficiently — whether it's 3 devices or 30. Contact us to discuss turnaround for larger estates.
Documentation
Every cleared device gets a record. Something goes wrong later? You have proof of what was done and when.
Referral-friendly
Many of our estate sale clients refer us to their families directly. We make that easy.

Every engagement

What's always included,
regardless of service.

A clear conversation first

We talk through what you have and what you need before anything is agreed to. No surprise scope, no jargon.

Written records

Data engagements come with device logs, action records, and certificates. Coaching engagements end with a practical roadmap you actually own.

Your information stays private

We don't keep copies of files we handle or details you share in a coaching session. What's yours stays yours.

A real person to call

You'll work with us directly. No ticket system, no call center. Estate situations move at their own pace — we adjust to yours.

Honest pricing

We quote before we start. If something changes, we tell you before it affects the bill. No surprises.

Local, independent

Based in Spokane. Not a franchise. Not a national chain. We're accountable to this community because we're part of it.

"Personal data deserves the same care you gave it when you were alive."

What we actually believe

Families deserve honesty, not upsells

When someone calls us during an estate, they're not in a position to evaluate technical jargon or compare service tiers. We tell people what they actually need — and what they don't.

Documentation is a form of care

Providing written records isn't just professional practice — it's how you show someone that their situation was taken seriously and handled with intention.

Small is not a limitation

Being a small local business means we're accountable in ways larger companies aren't. Our reputation lives in this community. That's a feature, not a bug.

AI Adoption Coaching

04

AI Adoption
Coaching

AI's most meaningful uses aren't in the boardroom — they're in small businesses, nonprofits, and community organizations that nobody built tools for. We help those organizations find where AI actually helps, before they spend money finding out the hard way.

Most small businesses are being sold AI tools before they know what problem they're solving. A project management platform with a "smart" module. A CRM with AI-generated follow-ups. Rendering software that promises consistency and delivers chaos. The tool isn't always wrong — but adopting it without a diagnostic framework is.

We work with owners to understand where friction actually exists in their workflow, evaluate whether AI is the right tool to close it, and build a practical approach to adoption that holds up past the demo.

  • Workflow audit — where does friction actually exist?
  • Tool evaluation — which AI tools are worth your time?
  • Practical adoption plan — holds up past the demo
  • Honest assessment — we'll tell you if AI isn't the answer
  • Follow-up access — someone to call when things get confusing
Start a conversation

What to expect

Diagnosis first
We start by understanding where your workflow breaks down — not by pitching a tool. Most engagements begin with a single conversation.
No deliverable dependency
You leave with the capability to evaluate and adopt AI yourself — not a document that's outdated in six months.
Community-focused
We specialize in local businesses, nonprofits, and community organizations. The people doing important work deserve honest guidance, not a sales pitch.

Common questions

Things people ask us.

Data Resilience

How long does the process take?
Most single-device jobs are completed within 1–2 business days. Larger batches for estate sales depend on volume — we'll give you a specific timeline when you reach out. We understand estate situations are often time-sensitive and we'll work around your schedule.
Do I need to bring devices to you?
In most cases, yes — you drop off devices at our Spokane location, and pick them up when the work is done. For larger estate situations with many devices, contact us to discuss options. We're flexible.
What if a device is damaged or won't turn on?
Bring it in anyway. We'll assess whether recovery or destruction is possible. If a device is beyond our ability to service, we'll tell you honestly — and often recommend next steps — rather than charge you for something we can't deliver.
Can you recover data from a phone if we don't know the passcode?
It depends on the device and situation. Some scenarios allow for recovery through backup services (iCloud, Google, etc.) even without the device passcode. We'll walk through what we know about the device and tell you honestly what's possible before any work begins.
Do you work with estate sale companies directly?
Yes — estate sale companies are one of our primary clients. We can establish an ongoing working relationship for recurring referrals, volume discounts, and priority scheduling. Call us to talk through how we can work together.
What does "certified" destruction actually mean?
It means we provide written documentation — with the device make, model, serial number, and date — confirming that the data was destroyed and the method used. It's not a marketing term; it's a paper trail you can keep with the estate file.

AI Adoption Coaching

I already use ChatGPT — do I need coaching?
Probably not for everything — and that's the point. Coaching is for the gaps: figuring out where AI actually moves the needle in your specific workflow, and where you're spending time on tools that aren't built for your situation. If what you have is working, we'll tell you — and if it's not, we'll explore other models that may be a better fit for your business.
How long does a coaching engagement take?
Most engagements start with a single conversation. From there, the scope depends on your workflow's complexity and how much capability you want to build internally. Every engagement includes hands-on training for you and your team on how to work with AI within the context of your business — calibrated to your standards, not a generic tutorial. If that's not something you need, we'll scope around it.
Do you recommend specific tools?
Sometimes — but only after understanding your workflow. We're not affiliated with any platform or vendor, so our only interest is finding what fits your situation. Sometimes the answer is a free tool you already have access to. Sometimes it's nothing yet.

Ready to get started?

No rush. Reach out when you're ready.

Whether it's a device that needs careful handling or an AI question that deserves an honest answer — we start with a conversation.

Get in touch Call (509) 593-8733

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